Cash app is a P2P mobile payment app. It is mostly used in US and UK. The cash app works with your parent bank and helps you to carry out day-to-day transactions. We can use the Cash app for paying bills, and sending or receiving money from friends and family. But sometimes Cash app might not function properly. In this article, we will discuss the reasons why the Cash app account gets locked. And, also How to unlock the Cash app account.
So, why does the Cash app account gets locked? Whatever may be the reason it can become really tiresome to deal with this issue. This issue might take place due to several reasons; the cash app does this mainly to protect you from misuse of your funds. The account can also be locked because you sent money to some unidentified number or Cashtag.
Another reason why your account has been locked could be, many unsuccessful attempts to log in to your cash app account with an invalid login credential or password.
The cash app locks the user account if it detects some fraudulent activity taking place. Though the account gets locked temporarily, still you might face some difficulties due to that. According to the Cash app, it blocks the account if it notices any unusual activity.
It is also stated that your account will not get affected because of that. Additionally, you will be able to do transactions again post-unlock.
The cash app sends a notification to the user after 24 – 48 hours of account lock. The notification says that the background check of the account has been done. After receiving the notification the user can resume using his/her account.
Cash apps are concern over account security
All the information regarding users and their payment is encrypted. Further, it gets submitted on a secure server. Cash app is obliged to protect its user from scams and frauds. If you feel that you are being a part of one, then report it to Cash app support on its official website. You can visit at the official Cash app website at cash.app for queries related to the cash app.
How do you unlock the locked Cash App?
As already said Cash app locks the account of the user whenever it notices some unusual activity. Cash app tries to be proactive and take protective measures as soon as possible. The user will receive a notification within 24 – 48 hours, stating that the account has been unlocked. If you have any queries regarding account lock you can contact cash app support by these steps:
Open the Cash app and then tap on the profile icon
Select support
Then select start a chat, to communicate your problem.
Otherwise, you can call on cash app support through its official contact number. 1 (800) 969-1940 Monday through Friday, 9:00am to 7:00pm EST.
How do I withdraw money from a locked Cash App?
After the account has been locked on the Cash app you will be unable to withdraw money. Neither you will be able to send money nor receive any kind of payment. You will be unable to take out cash from ATM using the Cash app card till your account gets unlocked. Though, you can still withdraw money if you had your bank account linked to the cash app.
How Long Does It Take For Cash App To Unlock Your Account
You have to wait for a period of 24 – 48 hrs for your account to get unlocked; from the time the account has been locked. During this period you will not be able to make any transactions.
Though, no changes will be made to your account during the whole process. Generally, during the 24 – 48 hrs waiting period, your account goes under observation, to see if everything is functioning smoothly and if no abnormality is there with your account.
Can I still receive money if my Cash App card is locked?
After the cash app account has been locked, no possible money transaction will be possible. You will be unable to receive payments to your cash app account. But, you can use your account once it has been unlocked; no changes happen to your account during the account lock period.
Meanwhile, you can still receive money in your bank account. And when your Cash app account gets unlocked you can use it the way you were using it. If you are really in need then you can carry out your transactions using your bank debit/credit card other than a Cash app card.
Conclusion
Mobile payment apps like cash apps have really been a boon for our lives. Using the Cash app we can easily perform our day-to-day activities in a more efficient way, but whenever some issues occur like the Cash app account getting locked, etc we feel helpless in those situations because of our dependency.
Hence it becomes extremely important for us to know how to deal with these problems. And, where we can find help. With Basic knowledge of working of cash app, we can easily find out solutions to our problems without getting overwhelmed by them.
This was all about the account lock process and How to unlock the Cash app account. Hope this was a useful article for one and all. For any questions related to the Cash app and its functions, kindly visit cash.app the official cash app website for more information.